Personal Data Collection Statement
K Cash Limited and subsidiaries (“the Group”, “our”, “us” or “we”)
recognises its responsibilities in relation to the collection,
holding, processing, use and/or transfer of personal data under the
Personal Data (Privacy) Ordinance (Cap. 486) (“PDPO”). Personal data
will be collected only for lawful and relevant purposes and all
practicable steps will be taken to ensure that personal data held by
the Group is accurate. The Group will take all practicable steps to
ensure security of the personal data and to avoid unauthorised or
accidental access, erasure or other use.
The term “data subject(s)”, wherever mentioned in this Notice,
includes the following categories of individuals:
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applicants for or customers/users of credit facilities and
related financial services and products and so forth provided by
the Company and/or their authorized signatories;
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sureties, guarantors and parties providing security, guarantee
or any form of support for obligations owed to the Company;
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directors, shareholders, officers and managers of any corporate
applicants and data subjects/users;
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users of the Company’s Website, Mobile Application, Smart Teller
Machine (“STM”) and any other electronic means and procedures as
provided or approved by the Company to access to the services of
the Company; and
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suppliers, contractors, service providers and other contractual
counterparties of the Company.
For the avoidance of doubt, “data subjects” shall not include any
incorporated bodies. The contents of this Notice shall apply to all
data subjects and form part of the terms and conditions of the Loan
Agreement and/or Credit Card Cardholder Agreement (“Cardholder
Agreement”) and/or the agreement or arrangement and any contracts
for services that the data subjects have or may enter into with the
Company from time to time. If there is any inconsistency or
discrepancy between this Notice and the Loan Agreement and/or
Cardholder Agreement and/or any other relevant service agreement (as
the case may be), this Notice shall prevail insofar as it relates to
the protection of the data subjects’ personal data and the Loan
Agreement and/or Cardholder Agreement and/or such other relevant
service agreement (as the case may be) shall prevail in respect of
the remaining aspects all of which concerning the use of loan and/or
Credit Card and/or other relevant services. Nothing in this Notice
shall limit the rights of the data subjects under the Ordinance.
Part 1: Purpose and Use
As our customer, it is necessary for you to provide us with your
personal data occasionally to enable the provision and administering
of products and services. Failure to supply such data may result in
our being unable to provide or continue to provide these products
and services.
The purposes for which data relating to you may be used by us as
follows:
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Considering and processing applications for products and
services and the daily operation of products and services;
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Conducting credit checks whenever appropriate (including upon an
application for consumer credit and upon periodic review of the
credit);
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Creating and maintaining the Group’s credit and risk related
models;
- Ensuring your ongoing creditworthiness and good standing;
- Designing financial products and services for you;
- Marketing loan services or products of the Group;
- Determining the amount of indebtedness owed to or by you;
-
Exercising our rights under contracts with you, including
collecting amount outstanding;
- Engaging Debt Collection Agencies to collect debts;
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Meeting the Group’s obligations, requirements or arrangements or
those of our subsidiaries / affiliates, whether compulsory or
voluntary, to comply with or in connection with any law,
regulation, court order, guidelines and internal policies;
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Assisting other credit providers in Hong Kong approved for
participation in the Multiple Credit Reference Agencies Model
(“credit providers”) to conduct credit checks and collect debts.
It is also the case that data are collected from data subjects in
the ordinary course of business for the purpose of processing of new
or renewal of loan and/or credit card application or services
(including reviewing, re-considering, assessing, examining,
inspecting, scrutinizing, auditing, analyzing, monitoring complying
and ensuring compliance with laws, rules and regulations), or
writing cheques, depositing money or effecting transactions, either
application in person, through telephone, internet, Mobile
Application, VTM (or other means). This includes information
obtained from credit reference agencies approved for the
participation in the Multiple Credit Reference Agencies Model
(“credit reference agencies”) and/or contractors providing
electronic identity authentication services.
Part 2: Transfer of Personal Data
Data held by us will be kept confidential but we may provide such
data to the following parties (whether inside or outside the Hong
Kong Special Administrative Region) for the purposes set out
above:
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Any of our subsidiaries / affiliates for the purposes specified
above;
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Any agent, contractor or third-party service provider who
provides administrative, telecommunications, computer, payment,
data processing or storage, or other services to is in
connection with the operation of our business;
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Any credit reference agencies (including the operator of any
centralized database used by credit reference agencies) or, in
the event of default, any debt collection agencies;
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Any actual or proposed assignee, transferee, participants or
sub- participant of our rights or business; and
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Any person to whom we are under an obligation to make disclosure
under the requirements of any law, rules, regulations, code of
practice or guidelines binding on us including, without
limitation, any applicable regulators, governmental bodies, or
industry recognised bodies, and where otherwise required by law.
The information we collect about you will not be disclosed to any
other party without your prior consent.
Regarding to data in connection with mortgages applied by the
customer, (if applicable, and whether as a borrower, mortgagor or
guarantor and whether in the data subject's sole name or in joint
names with others) on or after 1 April 2011, the following data
relating to the customer (including but not limited to any updated
data of any of the following data from time to time) may be provided
by the Group, on its own behalf and/or as agent, to a credit
reference agency.
- full name;
-
capacity in respect of each mortgage (as borrower, mortgagor or
guarantor, and whether in the data subject’s sole name or in
joint names with others);
- Hong Kong Identity Card Number or travel document number;
- date of birth;
- correspondence address;
- mortgage account number in respect of each mortgage;
- type of the facility in respect of each mortgage;
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mortgage account status in respect of each mortgage (e.g.,
active, closed, write-off (other than due to a bankruptcy
order), write-off due to a bankruptcy order); and
-
if any, mortgage account closed date in respect of each
mortgage.
The credit reference agency will use the above data supplied by the
Group for the purposes of compiling a count of the number of
mortgages from time to time held by the data subject with credit
providers in Hong Kong Special Administrative Region, as borrower,
mortgagor or guarantor respectively and whether in the data
subject’s sole name or in joint names with others, for sharing in
the consumer credit database of the credit reference agency by
credit providers (subject to the requirements of the Code of
Practice on Consumer Credit Data approved and issued under the
Ordinance). The Group may from time to time access such mortgage
count of you held by the credit reference agency in the course of:
-
the consideration of any application for grant of a mortgage
loan to the data subject;
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the review and/or renewal of existing mortgage loan(s) granted
or to be granted to the data subject;
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the consideration of any application for grant of consumer
credit facilities (other than mortgage loan) to the data subject
(whether the data subject is a borrower or mortgagor or
guarantor); and
-
the review and/or renewal of existing consumer credit facilities
granted or to be granted to the data subject (other than a
mortgage loan) (whether the data subject is a borrower or
mortgagor or guarantor).
Part 3: Use and Provision of Personal Data in Direct Marketing
As our valued customer, we are happy to provide you with information
regarding our latest products, services and promotions. For this
purpose, we may use your personal data in direct marketing which
requires your consent. Please note that:
The Company may provide such information to the following
parties:
-
the Company's partners (the Company will from time to time list
and/or update the Company's partner list on the homepage of the
Application and/or the Company's website);
-
any person who has obtained the agreed consent of the Client;
and
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Konew Fintech Corporation Limited and its subsidiaries; MoneySQ
Fintech Corporation Limited and its subsidiaries; K Cash Fintech
Corporation Limited and its subsidiaries.
For the following purposes: In this regard, please note:
-
The Client's name, contact information, including but not
limited to: full name in Chinese and English, held by the
Company from time to time; Date of birth; residential and/or
correspondence address; Phone/mobile phone number; Email
address; and other or further information, product and
service portfolio information, transaction patterns and
behaviour, financial background and demographic data that
the Company deems necessary for direct marketing;
-
May be used to promote the following categories of services,
products and promotions:
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reward, loyalty or privilege programmes and related
services and products;
-
products and services of above mentioned companies and
person including latest news, offers, promotions,
coupons and coupons on loan services, referral services
and blockchain technology, technology, real estate, food
and beverage industry services, products and programs,
and products. The business of the Company's partners
includes finance-related services and products,
electronic products, computers and accessories,
audio-visual products, clothing and accessories, food
and beverage,
entertainment, cinemas, shopping mall consumption and
promotion, furniture, home appliances and supplies,
transportation, retail, fuel, tourism, hotels,
education, stationery, health care, toys, watches and
jewellery, hair products, beauty and cosmetics,
logistics, membership, banking, credit cards, insurance,
telecommunications, e-commerce and other consumer
products and services; and
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Finance-related services, products, events or
seminars.
-
The name and contact details of the customers mentioned
above might be used to establish a member account on the
Katch Platform, (a reward platform provided and managed by
Katch (HK) Limited), and when customers use the Katch
platform and the services provided by the platform, they
will be bound by the terms of use of the Katch platform,
which can be found on the Katch website (
https://katch.hk/). Please read the Terms of Use carefully.
If the Customer does not wish to become a member of the
Katch Platform, the Customer may write to the Company (by
post, email or fax) or in any other manner acceptable to the
Company, notify
the Company that he/she does not wish to become a member
user of the Katch Platform. If at any time after becoming a
member user of the Katch platform, the customer changes his
or her mind and no longer wishes to continue to become a
member user of the Katch platform, the customer has the
right Cancel the membership in the manner specified on the
Katch platform.
Customers have the right to choose whether their personal
data is used for direct marketing purposes. If at any time
the Client consents to the use of his or her personal data
in direct marketing but subsequently changes his/her mind,
he or she has the right to write to the Data Protection
Officer at the address or fax number provided below free of
charge or in any other manner acceptable to the Company, to
inform the Company that he/she no longer wishes the Company
to use his/her personal data in direct marketing.
Part 4: Biometrics
Biometric data may be collected and used in, including some VTM to
enable identity authentication:
- Fingervein
- Facial feature
No biometric data in an identifiable state will be stored. The
provision of your biometric data is completely voluntary, with an
objective to provide you a seamless customer experience.
Part 5: Access and Correction of Personal Data
Under and in accordance with the terms of the PDPO, you have the
following rights:
-
To check whether we hold data relating to you and to access such
data;
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To request us to correct any data relating to you which is
inaccurate;
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In relation to any account data (including, for the avoidance of
doubt, any account repayment data) which has been provided by
the Group to a credit reference agency, upon satisfactory
termination of the credit by full repayment and on condition
that there has been, within 5 years immediately before such
termination, no material default under the credit as determined
by the Group, to instruct the Group to make a request to the
relevant credit reference agency to delete from its database any
account data relating to the terminated credit;
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In relation to consumer credit, to request to be informed which
items of data are routinely disclosed to credit reference
agencies or debt collection agencies, and be provided with
further information to enable the making of an access and
correction request to the relevant credit reference agency or
debt collection agency; and
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To ascertain our policies and practices in relation to personal
data and to be informed of the kind of personal data held by us.
Requests for access and correction should be addressed in writing
to:
Data Protection Officer
K Cash Limited, 17/F, Wheelock House,
20 Pedder Street, Central Hong Kong
Fax: (852) 3568 9832
In accordance with the Personal Data (Privacy) Ordinance (Cap. 486
of the Laws of Hong Kong), we have the right to charge a reasonable
fee for the processing of any data access request.
This statement is subject to Chinese version. In the event of any
conflict between the language versions of this statement in the
future, the Chinese version shall prevail.
April 2024